Get to know Kids Helpline
Hey! Welcome to Kids Helpline
We provide free support and counselling to people aged five to 25.
You can chat to us about ANYTHING: big or small, serious or silly, easy or complicated, long or short, bad or good, in the past, future, or now.
The stuff you say is private and confidential (and you can remain anonymous).
Find the support that works for you
Whether you prefer talking on the phone, chatting online, exploring self-help content, or connecting with others, there's a support option that's right for you.
Phone counselling
We're open 24/7, it's a free call and the fastest way to get help.
You'll hear a hold message and then music, until a counsellor answers your call. They'll help you get started talking by asking questions - remember, there's no right or wrong thing to say!
Call us on 1800 55 1800
Webchat
You can also talk to us through instant messaging (typing with a counsellor).
Webchat is very popular so there’s often a bit of wait to get through to a counsellor.
Self-help content
Have a browse through our website and follow us on socials!
We have loads of content online from mental health explainers to personality quizzes.
We’re always keen to hear your feedback too on the types of articles and posts you want to see.
Know what you’d like to learn? Search here…
Peer-to-peer support
It's called 'My Circle.'
My Circle is a safe, private, and free social media platform that’s good for your mental health. You can talk to other young people just like you about different topics.
My Circle is moderated by Kids Helpline counsellors.
Wellbeing app
Qwibbl is like a mental health plan in your pocket.
Built by young people (like you) and backed by Kids Helpline counsellors (aka the real deal).
Qwibbl isn’t your average wellbeing app. It's packed with quizzes, videos, and brain-hack tools to help you capture what's going on in your head (your ‘qwibbl’), organise your everyday wellbeing quests, and power-up your mental health.
Not after counselling?
Here's other things we do too...
- Research on different issues and make important recommendations to help improve the lives of young people living in Australia
- We run educational sessions in schools on a range of different topics, like managing emotions and making friends
- We help give young people a voice on things that affect them, by chatting to important decision-making bodies, like governments
- We have a youth network you can join for opportunities to participate and make a difference
- We're not for profit, which means that we rely on different types of funding and donations to continue supporting young people - and you can fundraise or donate to us!
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