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Welcome to Webchat — We’re glad you’re here 😌

Your safety comes first. If you’re in danger right now, please call 000. That’s the quickest way to get help in emergencies.

To get started, we need a name or nickname and your age. The rest is up to you to share.

The more information you share, the more we can personalise your support and get you the help you need, especially if you are not feeling safe.

There are two pages to complete and then you will be added to a queue to wait to chat with a counsellor.

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Please note, your privacy is important to us. Everything you share with Kids Helpline is confidential, unless we believe you or someone else is at risk of harm, or we are required to share information by law to keep people safe.

The conversation and information you provide will be recorded and may be used for quality assurance purposes.

For more information about how we protect your personal information, read our full privacy notice here: Kids Helpline privacy notice .

Before you continue, please confirm you agree to our privacy notice.

Please agree to the privacy notice.

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A few more details

This is the last page, after you click "ready to chat" you will be added to the queue

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How can we help?

Feeling overwhelmed?

It’s okay to feel this way. You can talk to a counsellor anytime.

Need someone to talk to?

Our counsellors are here to listen and support you.

Safety first

If you're in immediate danger, please call 000.

What happens in chat?

You’ll be connected to a counsellor who will listen and support you confidentially.