Session Guidelines
Guidelines for teachers regarding significant issues that may arise during a classroom session with Kids Helpline
Concerns for a student's health and wellbeing:
These classroom sessions are designed only for the delivery of information and are not counselling sessions.
Concerns may arise if a student asks a question or makes a comment that either includes specific information or implies that there may be a problem or issue relevant to the health and wellbeing of an individual child. For example, a student refers to abuse (including neglect, physical or sexual abuse), or a significant loss, that may be occurring in their life.
In response, a counsellor will acknowledge the student's issue/concern, and provide some information about children's rights and help seeking, but will not elicit further information from the student. At the close of the session, the counsellor will discuss the duty of care concern with the teacher, and formulate a follow up plan (eg. referral of the student to the school counsellor and/or Kids Helpline, exploration of issue by the teacher if appropriate).